Why Australian Non-for-profits need ISO 9001?


A non profit organisation (NPO), also known as a non-business entity or non-profit institution, is dedicated to furthering a particular social cause or advocating for a shared point of view.


The NPO and charity sector in Australia is large and diverse, with organisations working across a range of different areas. According to the Australian Charities and Not-for-Profits Commission, there are approximately 60,000 registered charities in Australia.


This sector employs around 600,000 people and generates around $140 billion in income each year. The charity sector is also a significant contributor to the economy, with charities employing around 1% of the Australian workforce and accounting for around 2.1% of GDP.


The sector is also an important part of the social fabric of Australia, with charities providing vital services and support to the community. Charities play a particularly important role in supporting vulnerable groups such as the elderly, the disabled, children and families. They also play a key role in promoting social inclusion and cohesion. The NPO and charity sector is an essential part of Australia's social and economic landscape.






Stakeholders demand more accountability


Accountability is a vital issue for non-profit organizations. Donors and the general public need to be confident that their money is being spent wisely and in accordance with the goals of the organization. A quality management system such as ISO 9001 can help to instil confidence by providing a framework for accountability.


ISO 9001 requires organizations to establish clear procedures for all aspects of their operations, including financial management. This helps to ensure that all decisions are made in a transparent and consistent manner. Furthermore, the system encourages regular review and assessment of performance, so that any problems can be quickly identified and corrected.

In sum, ISO 9001 provides a valuable tool for non-profits striving to maintain high standards of accountability.



ISO 9001 is a quality management standard that provides guidance for Organisations on how to develop and implement a quality management system.



The standard is based on the concept of continuous improvement and provides a framework for setting quality objectives and measuring progress. While ISO 9001 was originally developed for businesses, it is increasingly being adopted by Australian non-profit organisations as a way to improve efficiency and effectiveness. There are many reasons why non-profits need ISO 9001, including the following:


ISO 9001 can help to improve organizational efficiency by providing a structured approach to quality management. It can also help to improve communications and coordination between different departments and reduce waste. In addition, ISO 9001 can provide a platform for continual improvement, helping organizations to constantly strive for better performance.


Ultimately, the adoption of ISO 9001 can lead to improved outcomes for non-profits and the communities they serve.




ISO 9001 can help your non-profit organisation improve communication, achieve consensus and implement best practices. Ultimately, these improvements will lead to better outcomes for the community you serve. If you’re interested in learning more about how ISO 9001 can benefit your non-profit organisation, please contact us.



Our team would be happy to discuss how we can help you get started on the path to certification.





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